Help for the online cases:
The "viewed" column in the list of cases that is returned based on your search criteria. A "yes" response does not necessarily indicate that the Q & A has been answered, only that a page was viewed.
Changing your password
Log in and click your username in the upper right-hand corner to get to the account page. There you can change your password and register a new book code to your account. In order to change your password, you'll need to enter your old password and the new password twice.
Extending your subscription
Your online access will be for a full year after a code is entered. If, for example, you register Volume 1 on January 1, 2016, your access will be valid until December 31st, 2016. If you subsequently purchase volumes 2 or 3 and register on a later date, for example, April 1, 2016, your subscription will be extended to March 31, 2017.
The cases on RealworldECGs.com are Flash-based and require Adobe Flash to be viewed. They are not viewable on an iPad.